Online Accessibility statement

This website is run by Apex Medical Practice and built using a template by Practice 365. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The majority of this website is fully accessible. We know some parts of this website are not fully accessible:

  • Some older PDF documents are not fully accessible to screen reader software.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us and ask to speak to the practice manager. We’ll consider your request and get back to you within seven days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us and ask to speak to the practice manager.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared in June 2024. It was last updated in June 2024.

The standard website template was last tested in June 2024. The test was carried out by NHS Kent and Medway. The home page and a random sample of 10 content pages and one form from the site were tested.

Site compliance was checked using a combination of manual testing and third party tools, including:

axe – Web Accessibility Testing (

WAVE Web Accessibility Evaluation Tool (

WebAIM Contrast Checker (

Manual checks, including using screen reader Google Select and Speak within Google Chrome were also carried out.